Privacy Policy

1. About this policy

Cube X Sdn. Bhd. (“CubeX”, “we” or “us”) is responsible for the personal information described here. This policy covers our corporate website and email enquiries, with reference to Malaysia’s Personal Data Protection Act 2010, as amended.

Product platforms and client deployments have separate notices and agreements where appropriate. This policy does not replace those arrangements.

2. Information we receive

When you contact us, we receive the information you provide, such as your name, email address, organisation, telephone number and the contents of your messages or attachments.

Providing information is voluntary, but we may be unable to respond without relevant contact details and enquiry information. Avoid sending sensitive information or information about others unless necessary and you are authorised to share it.

This website does not collect access logs, including IP addresses and visit times, and does not use cookies or analytics.

3. How we use information

We use relevant information to respond to enquiries, understand requirements, discuss products or services, prepare proposals, maintain and protect the website, and meet legal obligations.

Where consent is required, we obtain it separately. Reading this policy does not itself provide consent. We provide further notice and obtain consent where required before using information for a new purpose.

4. Sharing information

We disclose personal information only where necessary for the purposes described in this policy, to service providers acting on our behalf, professional advisers, or where required or permitted by law. Service providers processing information on our behalf must protect it appropriately.

5. Retention and protection

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to meet applicable legal obligations. When information is no longer required, we delete or anonymise it as appropriate.

We take reasonable technical and organisational measures to protect personal information. Electronic transmission and storage cannot be guaranteed completely secure.

6. Your rights and choices

Subject to applicable legal conditions and exceptions, you may request access to or correction of your information, withdraw consent, request restrictions on processing where the law provides, or ask us to stop direct marketing. You may request transfer to another data controller, subject to technical feasibility and data-format compatibility.

Email cs@cubex.asia with the subject “Privacy Request”. We may reasonably verify your identity and will handle requests according to applicable legal requirements.

Withdrawing consent may affect our ability to handle an enquiry or provide a requested service; we will explain the relevant consequences. You may also complain to Malaysia’s Personal Data Protection Commissioner.

7. External websites

Linked websites have their own privacy practices. Review their notices before providing personal information.

8. Updates and contact

We may update this policy as our practices or legal requirements change. We publish the latest version here with an updated date and provide additional notice or obtain consent where required.

For privacy enquiries, requests or complaints, contact:

Cube X Sdn. Bhd.
Email: cs@cubex.asia
Unit D-13-5, Menara Suezcap 1, KL Gateway, No. 2 Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Malaysia